Simply contact us at firstname.lastname@example.org or +61 2 8599 3640 (Mon – Fri, 8.00am – 4.30pm AEST) within 30 days of your order arriving to lodge your return.
Please have your full name and sales order number ready to quote.
We'll then give you a Returns Authorisation number and a returns address which you then lodge with Australia Post. Once we have received back the item(s), we will then process your refund.
The full details can be found by clicking here.